AdamR 04-01-2005, 03:33 PM Summit Racing says theres no Warranty and Im out of luck. Hoosier has yet to reply to my emails. From the feedback I'm getting on Moparts this is a common problem with Hoosiers tires.
Heres some pictures of what $500 worth of useless tires looks like. Looks like I'll be buying some M/T Drag radials from some one other then Summit. After the thousand of dollars I've spent with them god forbid they even offer replace 2 of them.
http://www.forabodiesonly.com/gallery/albums/Cuda/dryrot1.jpg
http://www.forabodiesonly.com/gallery/albums/Cuda/dryrot2.jpg
http://www.forabodiesonly.com/gallery/albums/Cuda/dryrot4.jpg
http://www.forabodiesonly.com/gallery/albums/Cuda/dryrot5.jpg
http://www.forabodiesonly.com/gallery/albums/Cuda/dryrot6.jpg
onehellofadart 04-01-2005, 03:47 PM That suxs big time :( See what response you get from Hoosier. Then threaten them with the force of FABO's 900+ :twisted:
Make them a sugestion they can't refuse :twisted: :twisted:
onehellofadart 04-01-2005, 03:49 PM That suxs big time :( See what response you get from Hoosier. Then threaten them with the force of FABO's 900+ :twisted:
Make them a sugestion they can't refuse :twisted: :twisted:
Did I say that :shock: Actually explain to them nicely. There is power in numbers :mrgreen:
AdamR 04-01-2005, 03:57 PM I sent them a link.
Mopower71 04-01-2005, 04:01 PM I know I won't buy any to put on my D e m o n
AdamR 04-01-2005, 04:05 PM By the way, No were on Summits site does it say the tires are sold with out Warranty.
Larry Dart 360 04-01-2005, 04:14 PM Are the tires cracked on both sides or just the outside of the tire..Is there any cracking in between the treads or just on the sidewall?
onehellofadart 04-01-2005, 05:59 PM You might have better leverage with Summit. I would think 90%
of this board has bought something from them.
Mopardude 04-01-2005, 06:13 PM You might have better leverage with Summit. I would think 90%
of this board has bought something from them.
True! I am surprised they weren't willing to help.
duster340 04-01-2005, 06:18 PM i shoulldnt have ordered a new set of hoosiers if i had knew they suck this bad.... should have stayed with MT :(
AdamR 04-01-2005, 06:24 PM Are the tires cracked on both sides or just the outside of the tire..Is there any cracking in between the treads or just on the sidewall?
I didnt check the insides or the tread yet. It doesnt really matter anyways. I wont drive them like this.
duster340 04-01-2005, 06:30 PM Are the tires cracked on both sides or just the outside of the tire..Is there any cracking in between the treads or just on the sidewall?
I didnt check the insides or the tread yet. It doesnt really matter anyways. I wont drive them like this.
sounds like the safest thing to do! tires that blow makes some real damage... remember a friends d u s t e r after a tire blew up took the crome away :cry:
Guitar Jones 04-01-2005, 07:00 PM I'd be surprised if Summit would actually do anything. After all they are only a retailer, they don't make them. Now Hoosier on the other hand should be willing to cut some off the price of a new pair for you. I had an odd problem with a set of M/T ET slicks once, ran them all season but they wore unevenly. M/T offered me a half price deal on another set. Couldn't beat that with a stick, but I had to ask.
AdamR 04-01-2005, 07:06 PM Hoosier hasnt gotten back to me yet. But it was Summit who sold me the tires. They should be the ones dealing with Hoosier.
They are defective and its a serious saftey hazard were talking about. Theres no mention of the fact that the tires have no waranty on Summits web site either.
Im real pissed here. I cant afford to drop over $500 on a set of tires every year here. I bought what I thought was a good qaulity tire for a reason. If I wanted something that would fall apart in 6 months I would have bought pep boy specails. :shaking2:
Khyron 04-01-2005, 07:09 PM I'll back you up. I won't buy hoosers any longer.
Chargers getting some M/T's now baby!
crazy71demon 04-02-2005, 02:37 AM Hey if your just going to throw them out ill take em. If ya can try to find out shiping to 66061. I have ran ALOT worse on my trucks. But Im thinking roll around tires for some cars. Also how tall are those?
onehellofadart 04-02-2005, 06:01 AM Adam if you don't get any satisfaction on this I will not buy Hoosiers
either :thumrigh:
AdamR 04-02-2005, 06:23 AM Hey if your just going to throw them out ill take em. If ya can try to find out shiping to 66061. I have ran ALOT worse on my trucks. But Im thinking roll around tires for some cars. Also how tall are those?
They are 28" tal and 10.5" tread width. They have a 13"section width so they really need a 10" rim.
It will be a month or so till I have the money for new tires though.
BARRACUDA340S 04-02-2005, 10:15 AM Adam, if you go with M/T's I'll tell you where to buy them. I got my set for $260. Go to ebay and type in "drag radial" there's a guy with a buy it now for $270 on 275/60/15 he will take $260 if you call.
AdamR 04-02-2005, 11:36 AM Brett, Thanks. I already have him saved in my favorite sellers. :thumbrig:
crazy71demon 04-02-2005, 01:56 PM Hey if your just going to throw them out ill take em. If ya can try to find out shiping to 66061. I have ran ALOT worse on my trucks. But Im thinking roll around tires for some cars. Also how tall are those?
They are 28" tal and 10.5" tread width. They have a 13"section width so they really need a 10" rim.
It will be a month or so till I have the money for new tires though.
Cool im not worried about the time just dident want to see em head fr the trash. BTW it sucks that they did that sorry man.
tweety 04-02-2005, 02:20 PM Adam what you bought was a drag slick with a DOT tread pattern, I think in fairness to Hoosier they don't expect people to use these thing day to day, they are a dry summers tire.
I'd see what customer service at Hoosier say via a phone call, you might explain to them they will get some very 'bad press' over this and maybe they will give you a break?
All these tires have zero warrenty for street use though.
Personally I'd never consider driving even out my garage on those things after my first experiences with them.
Bias ply tires belong in the past
AdamR 04-02-2005, 02:58 PM Adam what you bought was a drag slick with a DOT tread pattern, I think in fairness to Hoosier they don't expect people to use these thing day to day, they are a dry summers tire.
Andy I only drive this thing once or twice a week from Late April to early Oct. I now they arent the most street friendly things in the world. The few times I drove on them they were fine. they didnt handle all that bad. I know the car isnt set up to take corners fast or run over pot holes.
Im on a very limited budget here so I bought a tire that would work fine on the street for the amount I drive it and wouldnt require me to have a second set of tires for the track.
Regardless of how these tires handle on the street the sidewall should not have dried out 9 months after I bought them. I have Bias ply tires off of a parts car that have been sitting out side for years that dont have any dry rotting on them.
Stinger 04-02-2005, 05:02 PM Never really been a big Hoosier fan anyway. I bought M/T's for mine. I don't buy from Summit anymore as I found the people at Jeg's to be much friendlier and more willing to help.
I have had a few items that needed to be returned with a no-problem-type-attitude.
Don't stop at, not buying another set from summit, stop buying anything from Summit.
Jeg's phone number... 1-800-345-4545
Summit, you reading this ? I hope so....
AdamR 04-02-2005, 05:04 PM I have a Jegs book arund here some were. By the way, What type of car does Jegs run know ? :wink:
Mopardude 04-02-2005, 09:52 PM Never really been a big Hoosier fan anyway. I bought M/T's for mine. I don't buy from Summit anymore as I found the people at Jeg's to be much friendlier and more willing to help.
I have had a few items that needed to be returned with a no-problem-type-attitude.
Don't stop at, not buying another set from summit, stop buying anything from Summit.
Jeg's phone number... 1-800-345-4545
Summit, you reading this ? I hope so....
I have been buying stuff from summit for years and never had problems returning anything. I have had stuff that I had bolted on the motor decided I didn't want it and sent it back with no problems.
Tim
fishy68 04-02-2005, 11:11 PM I have a Jegs book arund here some were. By the way, What type of car does Jegs run know ? :wink:Apparently Jeg is into a little of everything. I saw him racing a SS Hemi Dart replica a couple of months ago. That really surprised me. Pretty cool though! :D
onehellofadart 04-03-2005, 08:29 AM I don't buy from Summit anymore as I found the people at Jeg's to be much friendlier and more willing to help.
I have had a few items that needed to be returned with a no-problem-type-attitude.
Don't stop at, not buying another set from summit, stop buying anything from Summit.
Jeg's phone number... 1-800-345-4545
Summit, you reading this ? I hope so....
I agree 100% :thumrigh:
BadAssDodge 04-03-2005, 08:36 AM theyre using a pro stock dodge stratus. yup, its got a hemi :D
OUTLAW 04-03-2005, 08:37 AM well they arent alone here is what M/T says on warrentee
Q: What kind of warranty is offered on Mickey Thompson drag tires?
A: There is no warranty offered on any tires used for racing.
I have a set of M&H that sat locked up in my cuda in the sun for 20 years that arent that checked and cracked
BadAssDodge 04-03-2005, 08:42 AM can you really blame them......if they offered a warranty, theyd go out of business..... so it looks like your going to have to take the loss, but thats no excuse for a crappy tire, and bad press will be much worse for them....i know im not getting hoosiers later this year lol :tongue:
73Scamp 04-04-2005, 01:27 AM i think the all FABO will back you up on this one
fishy68 04-04-2005, 11:56 AM can you really blame them......if they offered a warranty, theyd go out of business..... so it looks like your going to have to take the loss, but thats no excuse for a crappy tire, and bad press will be much worse for them....i know im not getting hoosiers later this year lol :tongue:Sorry but I can't say I agree with you BAD. I understand they can't warranty race tires against blowing out, tread coming apart, etc. but I see no reason they can't offer a limited warranty against dry rot for a yr. I don't expect there should be a warranty against wear or damage caused from something impacting them but dry rotted in 9 months is rediculous. They probably set in a warehouse somewhere for several yrs. or the rubber was just defective. (Yes rubber can be defective). That should be the only reason they should be dry rotted in 9 months. I have dealt with companies that don't want to loose any money so they sell out dated or defective junk as new when they sould have scrapped it. It may not even be Hoosiers fault. May be Summits. They might have had them in their w'house for who knows how long. Either way about it don't sound right to pay good money for something and in less than 1/4 of the normal time they are dryrotted junk.
Tire manufacturers now are trained to spot problems. :book: Not just guess at it. :scratch: The tire mfg. we deal with can tell right away if the tire was defective or a customer problem caused it.
prblmslver 04-04-2005, 01:26 PM A manufacture's warranty is the same no matter where you purchase the tires from. If you would have purchased them from anywhere else, you would have gotten the same reply. I see by the photo on your posts that this car obviously sits outside during the winter. This is something you have failed to mention to everyone. As there is no snow under the car, it is obvious it had been outside awhile, possibly under a cover? A simple web search came up with Hoosier's direct phone number as 1-800-365-1955 they may not handle e-mails with utmost importance I would suggest calling them instead. I think it is always best to talk to someone if you have a problem instead of firing off e-mails or web forums. I have never had any problems with Summit. And if I had a single problem with as many positive experiences that I've had with them, I would not assume they had the ability to help me but were choosing not to.
In the words of Dennis Miller, "That's just my opinion, I could be wrong"
AdamR 04-04-2005, 01:38 PM First welcome to the board.
Yes that car sat outside this winter. I never said it didnt. Most on the board know the car wasnt garaged.
My truck also sat outside this winter. Those tires didnt dryout. Neither did the tires on my wifes car.
As for you never hearing anything bad about SummitRacing I find that hard to believe seeing your email addres is to Summits support center.
I would have alot of postative things to say about them to if I got a pay check from them every week. :thumrigh:
OUTLAW 04-04-2005, 03:33 PM As a little support Adam here are 2 pics of a set of M&H slicks that sat in the back of my cuda under the back glass uncovered for close to 20 years (in the Iowa summer sun) and they don't look as bad as yours .... you definately have a legitimate gripe
http://SYBERTEK.US/pics/slicks/P1010001.JPG
http://SYBERTEK.US/pics/slicks/P1010002.JPG
duster340 04-04-2005, 03:34 PM just remembered that my chevelle :pukel: was standing outside a whole winter on its MT tires and those could take it...
Mopardude 04-04-2005, 05:26 PM A manufacture's warranty is the same no matter where you purchase the tires from. If you would have purchased them from anywhere else, you would have gotten the same reply. I see by the photo on your posts that this car obviously sits outside during the winter. This is something you have failed to mention to everyone. As there is no snow under the car, it is obvious it had been outside awhile, possibly under a cover? A simple web search came up with Hoosier's direct phone number as 1-800-365-1955 they may not handle e-mails with utmost importance I would suggest calling them instead. I think it is always best to talk to someone if you have a problem instead of firing off e-mails or web forums. I have never had any problems with Summit. And if I had a single problem with as many positive experiences that I've had with them, I would not assume they had the ability to help me but were choosing not to.
In the words of Dennis Miller, "That's just my opinion, I could be wrong"
Whether or not this guy is a summit employee, he does make a good point that is being over looked. If you would have gone to a local tire shop like tire's plus, goodyear store or what ever they aren't going to warranty those kinda of tires either. Although to keep your business I can gaurntee they would worked with you to give you a deal on another set. The fact the summit won't do anything to help is pretty sh*tty of them. How many different people did you talk to at summit? If I was turned down by one of their phone jockeys I would have called back to talk to someone else that knew what they were doing and if that went no where I would have started to ask to talk to managers or someone in charge. But I am kinda of an A$$hole like that I would have bitched till something was done. If not to summit than on to Hoosier. Also forget that email BS you call them up and bitch!!!!!!
onehellofadart 04-04-2005, 05:57 PM :roll: I was suspicious of prblmslvr from his very first sentence.
I agree with mopardude, I always ask for the manager.
They seem to care a little more or know how and where to
elevate the problem too.
Call Hoosier Directly!!!!! :thumrigh:
Mopower71 04-04-2005, 06:35 PM That tire deal is screwed up.
I think they need to go through A hoosier window.
Never seen tires that can't withstand the winter.
Poor design is all I can figure. My garage isn't heated and most others aren't either, and a lot of people store their cars in their trailers. Are we all expected to buy these tires then install a climate controlled room to keep them in and only install them just before you drive on them then take them back off and put them back in the climate controlled vacuum chamber?
Khyron 04-04-2005, 08:43 PM As for you never hearing anything bad about SummitRacing I find that hard to believe seeing your email addres is to Summits support center.
I would have alot of postative things to say about them to if I got a pay check from them every week. :thumrigh:
http://www.speed-freekz.com/booom.jpg
Cuda66 04-04-2005, 11:55 PM I won't buy anything from Summit again, I have used them for years and have had problems w/ them sending the wrong parts on several occasions. They did correct the problems promptly, But if they are coming onto this site posing as a Summit customer instead of a summit employee, I will send my money somewhere else.
Any tire that dry rots within a year is a piece of SH-T. The first thing I would do is check the serial # on the tires w/ Hoosier, that will tell you when they were manufacured, and whether the problem is faulty rubber or old tires.
BadAssDodge 04-04-2005, 11:57 PM ok well maybe i wasnt 100% right, saying that they cant offer a warranty....a limited warranty sounds more like it. And yes you should at least get a deal on a new set, maybe get them at wholesale or less.
fstbackfish 04-05-2005, 01:14 AM Man, that's pretty bad :shock: Too bad summit has to be such a pu$$y about this,Jegs will be getting all my business from now on.
BOSS VEGA V8 04-05-2005, 09:19 AM screw that, ive just started opening accounts with the manufactures directly........NO MORE MIDDLE MAN........i ordered my pick up tube and oil pan for my vega from summit in the begining of febuary, i got the pan but the pick up was back ordered...well 2 months later and no pick up and milodon said they were released over 2 weeks ago.....screw them......if i wanted to get fuc&ed id ask my wife...........................
GotDart 04-05-2005, 10:38 AM I bought tires through mail order once (not from Summit)... I'll never do it again. There are just too many things that can go wrong, and you have very little recourse. Essentially, once they are mounted on the rims, you are on your own. Neither the manufacturer, nor the retailer will want to listen to your complaints. They usually try to blame the installer. :scratch:
onehellofadart 04-05-2005, 10:59 AM I got my Bf Goodrich Drag radials from Jegs . No problems.
Sat in my unheated garage which is one of those big tent thingies.
No rot, no cracks. :thumrigh:
SummitRacing 04-06-2005, 08:33 AM I do not know who prblmslvr is but I assure you that he does not work here or if he does, he was not told to post a reply to this forum. I am a Supervisor at Summit and I am trying to help Adam with his Hoosier problem. Adam, I have sent you two e-mails, please reply. If anybody has had a problem with Summit where you feel you need to take your business elsewhere, I hope you gave us a chance to rectify the situation. Like one of the members posted, if you do not feel the service rep you are speaking to is doing everything he can for you, ask to talk to his supervisor. Not that we condone it, but everyone has a bad day every once in awhile. All service reps are given the same authority to resolve a situation that supervisors are given. We believe that customer satisfaction is what earns customer loyalty above everything else. Adam, when this is handled to your satisfaction, please make sure to post that we took care of this situation the same as you did when you felt we were not being helped.
Thank you,
Summit Racing
mikelbeck 04-06-2005, 08:55 AM I'm glad to see this from Summit. I've bought a lot of stuff from Summit in the past, and have never had a problem with the parts or the customer service, I was kind of surprised to hear about Adam's problem here.
Hopefully they'll do the right thing by you, Adam, and you'll get this worked out soon.
And kudos to "SummitRacing" for taking to time to not only deal with this problem, but for coming here to publicly acknowledge the problem and take action on it.
:thumrigh:
Adam - keep us updated.
SummitRacing - a bunch of discount codes for the For A-Bodies Only members are in order, I think. :D :wink:
onehellofadart 04-06-2005, 09:13 AM Good action Summit Management. :salut:
We will be watching to see the results. :clock:
Mopardude 04-06-2005, 12:18 PM I'm glad to see this from Summit. I've bought a lot of stuff from Summit in the past, and have never had a problem with the parts or the customer service, I was kind of surprised to hear about Adam's problem here.
Hopefully they'll do the right thing by you, Adam, and you'll get this worked out soon.
And kudos to "SummitRacing" for taking to time to not only deal with this problem, but for coming here to publicly acknowledge the problem and take action on it.
:thumrigh:
Adam - keep us updated.
SummitRacing - a bunch of discount codes for the For A-Bodies Only members are in order, I think. :D :wink:
Same here! Like I said you just got to keep bitchin until you find the right person! :twisted: I second the discount idea! There are a lot of pissed of people here that need to be calmed down! Plus I have an order or too I need to make!
Coyote Jack 04-06-2005, 01:02 PM I commend a Summit rep for coming on here and facing the music so to speak. But that is all the kudo's I will give for now. The rest have to wait until Adam is happy. Whether Summit or Hoosier comes through is yet to be seen.
I have only ordered one thing from Summit. It was a tranny manual for approx. $23. By the time I got it in my hands it cost over $60. I guess that is what I get for living in Canada.
Jack
Cuda66 04-06-2005, 02:27 PM Thank you Summit for the reply. :thumrigh: Adam shame on you for not replying to his E-mails :tongue:
duster340 04-06-2005, 03:38 PM Thank you Summit for the reply. :thumrigh: Adam shame on you for not replying to his E-mails :tongue:
i feel the same :tongue:
green67cuda 04-06-2005, 04:41 PM i usually order from Jeg's, but that's just because i always have my order the next day or at the latest, the day after that....
but that could be a shipping thing.....or the extra 100 miles.....i dunno
the only problem with ordering from either is that i have to wait for ordering until i have a large order.....not going to pay $9-10 for handling on a 5.00 part......
snowymountainman 04-06-2005, 06:13 PM Well I throw a bone in for Summit.
I live in Elko so I'm just down the street (figuratively speaking) from their Branch in Sparks. Not only have I been very happy with everything I have purchased, twice now I have ordered something early in the morning (4am-ish) and it has been at my house when I got home. Not bad for free shipping ehh fellas. When I lived in Montana it was next day always.
Good to see that Summit took Adam's complaint seriously. I bet they make it right.
Khyron 04-06-2005, 08:23 PM :thumbsup: to sumit. I'll wait on my valve springs till I see Adam give a heads up....
but I won't wait for long ;)
AdamR 04-07-2005, 04:50 PM Heres whats going on. Right now Summit Racing and Hoosier our looking in to the problem. Hoosier needed the DOT #s off my sidewall to check there age.
Summit has offered me a discount on a new set of tires. While its appreciated I dont have 2 cents to my name at the moment so its not going to help right now.
duster340 04-07-2005, 04:55 PM ok but it seams like somthing hapens att last...
Mopardude 04-07-2005, 04:57 PM So how did Summit find this thread? Did you send them a link and try to threaten use the power of FABO against them?
Stinger 04-07-2005, 07:10 PM ok, ok, we got Summit will to anti-up. Poor Adam doesn't have two nickels. Well that's a problem, cause he can't get his fine ride movin with two nickels.
We are all in this together, so, I will donate to Adam some $$$ to help him get his tires. Who has big enough onions to help out a guy who has helped us all out at one time or another. No, I'm not rich by anymeans, but if we all chip in to help..we can help out one of the good guys!!!
Who's in with me ?
jloshotz 04-07-2005, 11:20 PM Adam, i hadn't the first clue about this nonsense; guess i haven't talked to you in a bit. Give me a call. Hope this works out somehow....yeah, what 69S383FB said.....Let's all see what we can drum up here... :thumrigh:
onehellofadart 04-08-2005, 07:12 AM ok, ok, we got Summit will to anti-up. Poor Adam doesn't have two nickels. Well that's a problem, cause he can't get his fine ride movin with two nickels.
We are all in this together, so, I will donate to Adam some $$$ to help him get his tires. Who has big enough onions to help out a guy who has helped us all out at one time or another. No, I'm not rich by anymeans, but if we all chip in to help..we can help out one of the good guys!!!
Who's in with me ?
We have all been in this position at least once with no one to turn too.
We are a Brotherhood. Lets help a brother.
And if you don't have alot, a little will help. It all adds up :thumleft:
mikelbeck 04-08-2005, 08:06 AM http://www.forabodiesonly.com/forums/viewtopic.php?t=3184
AdamR 04-11-2005, 04:45 PM The latest from Summit Racing.
I asked about a pair of 275/60/15 M/T drag Radials
They are normally $172.95 ea I can sell them at $122.95 ea.
$245.90 to your door.
Let me know what Hoosier comes back with.
However the tires are listed on there web site for $159.95 not $172.95
Stinger 04-11-2005, 10:40 PM Just curious....
When you called Summit, did you get a chance to speak with the Supervisor that replied on this web site. If you did, that kinda says it all... If not, give him an opportunity to sink or swim.
He will either exonerate Summit or put a nail in their coffin (for me). Offering the $26.00 discount that they have is hardly an effort on their part.
Just a thought....
Good luck !
green67cuda 04-12-2005, 06:26 AM i just ordered from summit, and they gave me $20 off my next order AND a free Summit hat.....
maybe those were supposed to be sent to Adam????
:poke:
Stinger 04-12-2005, 06:42 AM Well, I guess the only thing left to ask is....did you get your hat ? LOL
:lol: :lol: :lol: :lol: :lol: :lol: :lol: :mrgreen:
Khyron 04-12-2005, 06:49 AM yeah, and will the hats brim crack next year? :D
mikelbeck 04-12-2005, 06:51 AM Hey - I just ordered a bunch of stuff from Summit and got nothing! No discount, no hat, nothing! :shock:
Khyron 04-12-2005, 06:53 AM post a thread about it :D
that'll work ;)
green67cuda 04-12-2005, 07:07 AM :laughing: :laughing: :laughing:
Khyron 04-12-2005, 07:13 AM Sorry, I have a bad habit of hijacking threads :D
http://www.speed-freekz.com/bbs/images/smiles/hijacked.gif
We now bring you to your regularly scheduled post ;)
AdamR 04-12-2005, 03:31 PM I think he was looking at the wrong tires. he asked me for the part #.
Hoosier got back to me. They want me to send them the tires so they cant check them. Then they will decide what to do. So Im supposed to pull the tires off the car, Have them dismounted, Ship them to Hoosier and wait. All on my dime. I dont think so.
duster340 04-12-2005, 03:42 PM are hoosier totaly lost? i will have to make a bournoutparty with my new hoosier in a place no one ellse can se me... and then buy a new set of īMT or MH
mikelbeck 04-12-2005, 07:06 PM I think he was looking at the wrong tires. he asked me for the part #.
Hoosier got back to me. They want me to send them the tires so they cant check them. Then they will decide what to do. So Im supposed to pull the tires off the car, Have them dismounted, Ship them to Hoosier and wait. All on my dime. I dont think so.
Is there a Hoosier dealer near you?
Will Hoosier be at the E-Town swap meet this weekend? Or at the Mopar Nats? Maybe you could stop by their tent if they're there.
AdamR 04-12-2005, 07:11 PM I think they have a warehouse some were around here actually.
mikelbeck 04-12-2005, 07:17 PM I think they have a warehouse some were around here actually.
Ask them if you can just drive the car on over there... Or if they can send somebody out to you to have a look!
If they're serious about resolving your complaint, they should do it. Call often, complain loudly, they'll take care of you just to shut you up. ;-)
AdamR 04-12-2005, 07:22 PM I'd really like this crap to be done with. Im tired of dealing with it.
Khyron 04-12-2005, 07:29 PM Call summit back give em hell. 2 pages back they said they would like to help, damnit, have them step up to the plate and stand behind there product! This site is published in a Mopar Mag... Tell them you'll through up anti Summit logos all over. Hell, Speed-freekz will join you.
AdamR 04-12-2005, 07:33 PM Summit offered a discount on a new set of tires. There trying,Im trying for more though.
73Scamp 04-13-2005, 01:09 AM 30 bucks big deal whoohoo
Stinger 04-13-2005, 06:49 AM Summit did not offer a discount as we can see from what other board members have stated. $26.00 off the price is not a discount. They are not trying, be clear about that. I would have thought they would have made you buy one and given the second one for free. That is a discount, not the shameful thing they have offered you.
I might suggest you call Hoosier and tell them you have them dismounted and when are they going to put a call tag on them?
If they say they will NOT put a call tag on them, don't get the tires dismounted and let them know how displeased you are with their stance and that will be reflected on your on-going discussion on the internet.
If they say they WILL issue a call tag, then run out and get them dismounted right away.
Good luck !!!
onehellofadart 04-13-2005, 07:17 AM I might suggest you call Hoosier and tell them you have them dismounted and when are they going to put a call tag on them?
If they say they will NOT put a call tag on them, don't get the tires dismounted and let them know how displeased you are with their stance and that will be reflected on your on-going discussion on the internet.
If they say they WILL issue a call tag, then run out and get them dismounted right away.
Good luck !!!
Thats a real good idea Adam :thumrigh:
HawaiiDuster 04-13-2005, 10:07 PM I think Summit should give you a 2 for 1 deal and pick up the shipping. I bet at their pricing they might still be close to breaking even and you'll get a decent deal on the new tires. If they're serious about customer service and satisfaction then they shouldn't mind loosing a few bucks to correct a problem. They will loose more in the long run from lose sales, and I guarantee they can get more than a few sets of tires free from the manufacturer at the volume of business they do. If they come thru and give you a good deal on a new set, I'll kick in a few bucks to help out :thumleft:
Khyron 04-14-2005, 06:56 AM a customer with a good experience will tell 3 friends.
A customer with a bad experience will tell 10+ friends.
Summit should learn the first lesson in sales :?
mikelbeck 04-14-2005, 08:10 AM a customer with a good experience will tell 3 friends.
A customer with a bad experience will tell 10+ friends.
Summit should learn the first lesson in sales :?
A customer who owns a web forum will tell 900+ friends.
Khyron 04-14-2005, 08:40 AM LOL, forgot to add that one. Have you seen Maddox about Orbits? LOL
AdamR 04-14-2005, 03:11 PM Hoosier is going to send a call tag when I'm ready.
onehellofadart 04-14-2005, 06:28 PM :thumrigh: Making headway :thumrigh:
Stinger 04-15-2005, 06:37 AM Hoosier is going to send a call tag when I'm ready.
Well that's encouraging. This might work out better that you expect.
I would get the tires to them as soon as you can. You don't want the topic to get cold.
Best of luck, keep us posted.
AdamR 04-24-2005, 12:21 PM Well I got tired of waiting for Summit to step up and take care of me. I have a new set of M/T ET street radials on the way. As son as the tires are here I'll swap them on and send the old ones to Hoosier.
abodybill 04-24-2005, 12:38 PM Adam,where did you buy your m/t's at?
there are 2 places here in michigan that give super prices and ship anyplace and 1 of them sell on ebay and the other specalizes in race car tires in fact they sell at norwalk track.
i'm waiting for my new ones to come in along with the new center lines.
i have been waiting to see what summit did for you as i have an order waiting but it looks like i got my answer.
will call jegs tomorrow and place it.
thanks,bill
AdamR 04-24-2005, 12:44 PM I got them from the guy on Ebay.
http://i2.ebayimg.com/01/i/03/b6/90/a8_1_b.JPG
abodybill 04-24-2005, 12:45 PM yea that guy is from lincoln park,mi. mc cormack motors i think
AdamR 04-24-2005, 12:46 PM Thats the guy.
onehellofadart 04-24-2005, 01:14 PM How much Adam? I put mine on Saturday.
AdamR 04-24-2005, 01:16 PM $290 for the 275-60-15s
onehellofadart 04-24-2005, 02:29 PM $290 for the 275-60-15s
:shock: Delivered?
I was Shtooped
duster340 04-24-2005, 03:37 PM sounds realy good! i am not ordering anything from hoosier or summit anytime now when they cant do it right...
Stinger 04-24-2005, 04:47 PM As I've said before...I've ordered Mega $$$ from Jegs and yes we have had to have some returns...no problem.
I used to be a Summit customer years ago and spent just about as much, but switched over to Jegs. Nicer people, shorter wait times on the phone...
But, that's jut my opinion.
1-800-345-4545
Jegs
Good luck with yours...
AdamR 04-25-2005, 04:10 PM $290 for the 275-60-15s
:shock: Delivered?
I was Shtooped
$10 shipping.
Summit is sending me a nice gift certificate, Im very satisfied with them, they did all they could for me and always kept in touch. Hoosier is going to be sending a call tag soon for the tires.
pishta 08-19-2005, 12:06 AM So what was the final outcome? I had a pair of M/H's from the 60's that looked almost as bad...
AdamR 08-19-2005, 07:08 AM Summit gave me $100, Hoosier stopped returning emails. I bought a set of M/T ET Street radials this time.
dusterdon 08-20-2005, 11:55 PM Something else you might check. I'm sure the guy on ebay is Jack McCormack Racing in Lincoln Park Mich. He offered me the same $250 price on my et drag radials. I took that offer to Discount Tire and they matched it. I would have gone to jack's but its an hour from me (you know, gas prices). But Discount Tire matched it without even showing them anything in writing. I got my tires, only had to drive a couple of miles to get them mounted and balanced. Something to think about. Oh, by the way, these mothers HOOK! Good luck.
AdamR 08-21-2005, 08:08 AM Thats who I got my M/Ts from, McCormick. I got them shipped to my door for $300
dukes69 09-01-2005, 12:02 AM You know my sister in law is a lawyer and in cases like this, if you don't get any satisfaction you can always threaten small claims court, companies really hate this route because 1) It takes time, 2) They can't have a lawyer(represent themselves) 3) it is always easier to make you satisfied without court. just fyi
halfaed 09-03-2005, 05:56 PM Looks as though I will not buy from Hoosier!!!!!!!!!!!!!!!!!!!!!!!!!!!Ever
AdamR 09-03-2005, 07:10 PM Think the problem was the tires sat around Summits warehouse for a while. I wont put the blame on anyone. It could have been handled better by bolth sides however.
Crazy73 10-25-2005, 08:38 AM Adam,
Sorry I'm just seeing this thread now, I haven't been poking around here lately.
There is a Hoosier dealer located in Manchester CT, about 2 miles from Exit 63 off I-84.
My Hoosier tires have dry-rotted every season. I have ordered through the warehouse (which doesn't stock my size) and they get them from the factory in about 2 weeks or so. It's not Summit's fault for having old stock, it's just the rubber that Hoosier uses.
The dry-rot has never really bothered me because I do so much street driving and tire spinning that by the end of the season when they are cracking I need a new pair anyways.
Someone suggested that the next time I put on Hoosiers, DON'T put any tire-care products on them other than soap and water. The petroleum ingredients in the "tire wet" products may be what causes the dry-rot to accelerate.
I buy the Hoosiers because the warehouse here in town gives me a nice discount, a lot better than Summit & Jegs, mounts and balances the tires with new valvestems for free, and I don't have to pay any shipping charges.
Oh yeah, I have a 14" rim on the Dart because it has the small 5x4" axles, which it seems there are no rim/tire combos for aside from what Hoosier offers. Maybe next year I will buy new axles, drums, rims, & tires, but right now I don't have $900+ in my budget to do that.
jloshotz 11-04-2005, 10:36 AM I squeezed them on the 15X8's adam. Funny how the sidewall forms because of the soft compound......If they rub even a little, it will be super bleach Sunday all over again, in one single spin, until they pop =)
Ramcharger360 05-05-2006, 10:48 AM I used to run M&H Racemaster slicks and had them for years setting in the garage and they never went bad. I deal with Summit alot and have been looking to order a set of rims. But now if they don't back what they sell I'll look at a different supplier.
I hope Hoosier helps you out with your tires, No tire should start decaying so quick are they using inferior materials ? Just as a side note I had a 41 dodge that I bought that had original Goodyear tires that was bought back in the early 50's which the tires still held air and were just starting to crack. So with all the advances in tires whats wrong with Hoosiers ????????? Good luck i hope they step up and takes care of the problem.
Jim
cudachaser 05-05-2006, 08:18 PM Ram, my opinion Summitt is the best I've ever dealt with. With tires and rims they do say in writing that once they have been mounted they can't take them back. Peace
AdamR 05-05-2006, 08:42 PM Wow, this is an old thread. Summit gave me $100 gift card and I picked up some M/Ts.
I've had others tell me they had the same problem with them drying out but seeing they were a race tire they usually needed to be replaced by then anyways.
barlycuda 05-09-2006, 07:35 PM i shoulldnt have ordered a new set of hoosiers if i had knew they suck this bad.... should have stayed with MT :(
I used to run a set of Hoosier Dirt bosses, But I got them straight from the hoosier guys. Mine only did that after a year of sitting out in the sun. Funny they wont help ya out.
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