Here we go again!! Another lets bash the parts counter person thread!! The way you guys talk 90% of all counter people are morons. If you would have just bought your parts at a local independent parts store where the experienced counter people worked you wouldn't be in the mess you are in. But no!! You all wanted your $.99 motor oil and spark plugs. You were all drawn in by their big show rooms with 200 different air fresheners and neon shift knobs! Now most of the independents are all gone leaving lots of big box chain stores scattered across town for all of you to gripe about!! You get what you pay for people!! The chains have to keep their payroll low so that you can stare at a 30 foot long display of car wax for half an hour trying to figure out which one to get! If you want good service you need to pay more for it. And by good service I don't mean just getting the right part the first time, I mean getting some real good advice sometimes. Just like the old days when a good counter person knew that chevy points fit a harley, there are a lot of little bits of wisdom that only an experienced counterperson has stuck in his or her brain. I've been doing this for thirty years, I'm paid extremely well for what's in my head and my customers, which spread out to 7 cities in 3 counties get their moneys worth!
