Communication your customers <rant>
Is it really that hard to call and update anyone anymore ?
I don't know, it seems that no one gives a damn anymore, especially the generation down. Complacency, lack of attention, don't give a s%$t attitude and it's bleeding over into everyday life for all of us.
On a side note, I get a call on my cell phone this morning, mind you I live in Michigan, it was a tech from DirecTV calling to let me know he was running late for my install. I'm thinking, hmmm...., I already have it. Turns out he was trying to contact someone in Utah. I get another call a while later from corporate, letting me know the tech was running late.
They just could not get it right.
