1.03 PST Torsion Bars

superdve said

So glad that I could help these unethical folks engineer a proper fix for their torsion bars. They owe us a set but since we scratche d our defective ones on the way out they wouldn't make it right. So as cool as they are for getting what Firm Feel already has right, they didn't do the right thing.

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We do appreciate the input Superbve, but like I have said in previous emails/post with you(which we agreed to stop posting at that time to see where the members would take it, but I guess that is not the case anymore). We except all items back for refund or exchange as long as they are in unused and resalable condition. But unfortunately what we received from you was deemed none resalable. The redesign was done due in part that we had sold out of stock on the flat-flat bars and we listens to the customer that were having a issues (about 10% of total sales). But I am here not to re-hash things as you are. In fact there are number of members here that we have done exchanges for when they were made aware of the new bars we had. But again thank you for your input and concern.

Thanks
James