Taking my car to a shop

Took my car to a shop to have a pinion seal installed and an ignition problem checked. Did this on a recommendation. Had an appointment ( 8 am) for two weeks. Informed shop owner that I did not want car setting outside, assured that it wouldn't. First day they installed seal, called at closing and said they didn't have time to complete. Two days later ( with NOTHING more done) they called and said to come and get the car, explaining that they would call me when they could complete the job. My car now has a new pinion seal, a nice dent in the left side like someone opened a door firmly into it. I am not positive but it appears that some rubber has also been removed from my rear tires. I called to mention the dent ( no one answered the phone there on 5 calls) . I don't believe they will be given the chance to complete any work for me. I don't t normally rant but I am not very happy at the moment.
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