Service on Super Front End Kit

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supertruck

supertruck

Unretired Old Fart stock car racer
FABO Gold Member
Joined
Feb 14, 2016
Messages
790
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Location
Gloucester, Va
Got my front end kit the other day. Very nice stuff, totally satisfied. BUT, had a question about one part of it. Filled out the contact form online, promised a response within 24 hours. That was five days ago. So I called their number. After having to verify who I was, I was transferred to an inbox and asked to leave a message. Did that, no response after 3 days. It's a small question I have but I would like to talk with someone who has the answer.
 
supertruck said:
Got my front end kit the other day. Very nice stuff, totally satisfied. BUT, had a question about one part of it. Filled out the contact form online, promised a response within 24 hours. That was five days ago. So I called their number. After having to verify who I was, I was transferred to an inbox and asked to leave a message. Did that, no response after 3 days. It's a small question I have but I would like to talk with someone who has the answer.
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I had the same issue a few times it took a few angry emails and a conversation with Matt??? the marketing manager before I could get it resolved.
 
It's been 6 months ago, but any question I had was answered with the same phone call. Maybe I was just lucky. I couldn't have been more pleased with the service.
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