Fiberglass disappointment

So I got a response, kinda. Told him i had to pay my 2 guys about 2 1/2 hours each to fit the hood to the car. Measure and fit and cut and waller out my hinge holes to get it in the hole. Here is AAR's response to my complaint and pics:

"The cracks that you are seeing are mold cracks in the mold and will sand out when you prep the part for paint, they are not cracks in your bumper.

With the holes on your hinge being off a small bit we have seen that with some hoods with the hinge mount holes , as far as paying some one 5 1/2 hours to drill 4 holes ? that a little much.

If you are not satisfied with the bumpers feel free to return them

Thanks
Artie"