Jeg's SUCKS

Could have happened to anybody man; JEGS didn't build a hole into your seat. As far as customer data entry, and back orders, this is why I use online order forums. It's too easy to turn a 'B' into a 'P' on the phone. You can cancel the order whenever you like when it's back ordered. Scummit is the same way.

Sorry for your loss. It's hard to find 'the customer is always right' these days.