Summit Racing shipping
While I agree with ya, no company should say something is shipped if it’s not in the shipping company’s hands. That would alleviate a lot of problems.
Summit created the shipment and contacted FedEx. FedEx gave them the tracking number. FedEx confirmed the delivery date. So Summit sends you an email saying it's shipped, with the tracking number and expected delivery date, because that's what FedEx agreed to when they took the shipment. FedEx then picks up the shipment late, and delivers it late.
But it's Summit's fault. You said yourself, you can track the shipment, and it says it's sitting in the warehouse awaiting pick up. Somebody at Summit can probably see the same thing, but if it's the weekend, what do they do about it before Monday? The only reason this is even an issue is that they normally get you the parts the next day or two, isn't that awesome? If it always took a week you'd just say it was normal.
And you know this is how it went down, how?
I ship parts to members here multiple times a week. So it'd be cool for me to lie about things being shipped, and just do it when I got around to it?
I keep my word expect the same from people/corporations I decide to spend my money with.
And if you scheduled a pick up online after you packaged a part and created a label with a shipping service, and then they didn't show up, you'd do what?
What if you left the package at a drop off locker to be picked up? Would you know exactly when it got picked up? Or would you just know that you dropped it off to be shipped and then it sat there because the shipping service missed the pickup before the weekend?
We haven't even pretended you're shipping thousands of parts a day from a remote warehouse yet. Do what you want, all I've been saying this whole time is that these things happen. They happen with all shipping services, and they happen with pretty much all retailers eventually.