Any service managers or ex service mangers?

Proficiency is great but what happens is they ajust the flat reate time down to what the quick "proficient" guy can do and it kills the slower not proficient guy...Ive seen it. One shop paid .6 for brakes(hang pads aand rotors) while the dealership paid 1.9 (machine rotors clean and lube all parts and hardware) flat rate is a great game untill management starts screwinga round with it it i snever to the techs advantage..