Warning - Jimsautoparts.com - shipping $$$

Let all be warned about ordering parts from Jimsautoparts.com. I've
ordered other parts from them before without any issues. I just ordered some clips for my heater box and 1st problem was the lady taking the order on the phone said they had a $30 minimum(not mentioned on their web site). So I ordered a gasket that just put me over $30. These parts maybe weigh 6 ounzes and can easily fit in one hand. They ship it to me FedEx -signature required and want to charge me $17 for shipping!!!(never
had to sign for anything I bought from them before and didn't get that kind of shipping charge for much bigger parts) They are located in Salem, NH and I am in Hudson, Ma - what 40 miles away. I called them about it and got the same lady - very rude. I told her that I am going to refuse delivery and wanted delisted because I will never order from them again. She told me that I would never be ever to order from them again anyway because I'm refusing a shipment.
Also, they do not ship by mail, and don't send out confirmation emails
on what you ordered and how much it is going to cost.
The rude lady just called me and informed me they WILL take the parts back if I refuse shipment but WILL KEEP THE SHIPPING charges.
Needles to say, I told her what she could do with her company. NEVER,
EVER WILL I order anything from them again. Oh yea, she told me they just implemented the signature required because too many people
were returning stuff -- gee, I wonder why!!!