convience fee

Around here we have a "green fee" Which means when you go shopping somewhere you have to pay for those courtesy plastic bags... Which means the businesses want you to drop your eggs on the floor.
They encourage the use of bring your own bags.. I believe that creates a health hazard.

As for the conveinence fee. They have them at banks if you use a teller or they raise your bank account fees because you have to use the automated machines.

There is no longer a willingness to help the consumer after they have spent x amount of dollars at your business, but rather a "GET THE HELL OUT SO I CAN GET THE NEXT CUSTOMER OUT OF HERE SO MY COMPANY GET SCROUNGE MORE MONEY!"