In-Line Tube SUCKS!

I bought a full set of pre-bent (use that term loosely) brake lines for my '65 Barracuda. I had to adjust every one of them to fit right, even the short little DS front one was too tight. I also bought a junction block from them for converting to a dual master cylinder. What a poorly designed piece that is. It requires one of the front brake lines to come into it at a 90 degree angle so it does not work with the pre-bent set I bought. I sent them an email expressing my concern & never heard a thing back, no response at all. Why would you not design a new one to look, mount & perform like the original & just add the extra line for the rears. I am searching the area to find a machine that can make a better junction block that I designed.
A buddy bought pre-bent (there is that word again) tranny lines from them & they were not bent right. We are at his house, everything is hooked up & ready to go after a winter engine & tranny rebuild & the only thing keeping us from starting the motor & test driving is an incorrectly bent set of lines. So far they have been apologetic & helpful but he shipped the lines back along with his originals to be used as a guide. He had to pay the shipping under the impression that they would reimburse him & he has to hope he gets the right lines & his originals returned. In the meantime, his car is sitting there with the first local car show of the spring this Saturday.
I will not buy from Inline again & will tell anyone that I can not to buy from them either. Companies should focus on customer service in times like now if they expect to survive.