Bad expierience with Summit Racing!!!!

So....at the end of march I ordered a summit racing 600 cfm carburetor....it arrived and I installed it and the electric choke did not work and the cheap fuel line that came with it poured fuel all over my new engine and screwed up the paint on it.

so I contacted summit and told them what was up and that i wanted to exchange it and asked if they could do anything to make up for my messed up paint their carb caused and they said they would send me a $25.00 gift card for the troubles....and they did.

so while I am waiting for my replacement carb to arrive I decide to use the girft card towards a new dual feed braided fuel line so I could avoid using the cheap fuel line summit supplies with their carbs.

The carb cost me a total of $246.90 with tax and shipping.

the fuel line cost $47.95 plus tax and shipping but I actually got it for $32.90 shipped because I used the $25.00 gift card they gave me.

anyhow, I go to install the new carb .....fire it up and I go to check for leaks and it POURING fuel out of this one too!.....except this time its pouring out of a soft plug that was not properly installed or something that is pressed into the body of the carburetor .

at this point I am PO'ED because this is the 2ND carb I have got from them that has troubles!.

so I call summit up AGAIN ...and the guy I spoke with was being EXTREMELY RUDE.

I told him what the deal was and that I just wanted to return it and get a refund.

he says "ill email you a shipping slip and just put it in the box and send it back" .

I say whoa hold on, how much is going to be refunded to my credit card?

he says " $234.95" , I said....whoa NO I paid $246.90.

He says (in a very rude manner) " YA but we gave you $25.00 for the inconvenience of having to exchange carburetors"

I tell him NO, that was because your carburetor ruined the paint job on my new engine!

He says "well I don't know what to tell you sir just throw it in the damn box and send it back"

after a few more minutes of going back and forth he says (in a fed up lets hurry up and get of the phone type of way) "whatever ok sir ill refund the hole amount just throw it in the box".

Then he asks "is that all for today" and I say...NOPE I will have no use for the fuel line that I bought from you guys now so I will need to return it too.

he says "throw it in the box".

I said ,don't you need the invoice number?

and he says "nope got it" .....then I said ,could you read the number off to me to make sure.

he says " UGHHH" as I hear him clicking away.

anyhow, thats the short version of the hole deal.

he said he would email me the return slip and I still have not received it (last time I returned the old carb they emailed it immediately).

anyhow, I am fed up with summit racing....the carbs have left a bad impression and the customer service (or lack there off) has REALLY rubbed me the wrong way.

the guy was extremely rude about it and very un helpful and sounded like it was friday and only 2 hours to close and he wanted to hurry up and get out and go to the bar or something.

anyhow, I put a edelbrock carb on order at advance auto parts...Im done messing around with summit.

I just hope they don't try to screw me around here, I just want my money back.