Bad expierience with Summit Racing!!!!

I agree, summit has always bood good to deal with in past experience....and I have always got good parts and fast shipping too and customer service has normally been pretty good.

But not this guy.

and no I did not catch his name.

I however did call back and I spoke with a guy who was MUCH more friendly and helpfull, he walked me through the process and told me I was getting a full refund on the carb and he said that ill be getting a partial refund on the fuel line because I used the gift card on it but he said he understands why the gift card was issued and he put a note in the system for his manager to look at so he can try to get me the refund for that aswell. He said he would personally call me tomorrow and let me know.

atleast this guy tried to help the customer and understand the situation......much better guy to deal with.

he also said I should be getting the shipping label soon .

the funny thing is, a buddy of mine just installed his new summit racing 750 carb today and he says he absolutely loves it and has no problems with it.

maybe the string of 600's are junk?

maybe I got 2 bad ones in a row by chance?

I am not sure, but I won't be buying or recommending summit carbs in the future ....ill probably still shop at summit though.

and yes you get what you pay for....I just thought that it was going to be a good quality part that summit was making to bring in more customers being that it use to be a holley design.

I am sticking with edelbrock ....always had good luck with them.