Bad expierience with Summit Racing!!!!

moper said

I've never had a problem with summit either. Thousands over years. Some advice... When you're getting attitude, maintain yours, ask their name, and the ask for their manager. If they refuse, call back immediately and ask for the manager straight away. You will get amuch better response by not being aggressive yourself. If you're so mad you can't think straight, don't call them yet...

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yup, he started to make me mad but I kept my composer for the most part....I had to talk to him like a child a little bit but I didnt start a screaming match with him or anything.....and yes, I waited about an hour to cool down before calling back.

at which point I was lucky enough to talk with a guy that was far superior in customer service.

AGAIN everyone.....I am not saying nobody should shop at summit anymore and I am not saying that summit is worthless......because they are not. I am speaking of this particular person I spoke with and this specific product.

otherwise, I like many of you have bought many things from them and will continue to do so. I just will not be buying any more carburetors from them is all.

P.S. they finally emailed me the shipping slip but they emailed me 2 of the exact same but with different tracking numbers so now I have to call and find out if I should be using a certain one of these two or if it does not matter which I use.