I bought a speaker from Year One

I recently bought a 4x10 speaker from Year One to replace the existing factory speaker in the dash on my 67 Barracuda. It came after being on backorder after 4 weeks. I opened the box and the speaker had little metal shavings all over the magnet. Upon further inspection I noticed someone had taken it to a grinder and ground off all 4 corners so it couldn't be mounted. It soon became obvious this was someone else's returned item they had hacked.

I called Year One and they said they will send another one right away and not to bother sending the other one back. I am glad they stepped up to the plate immediately but I still have to wonder how the bad part got back into their system. I guess my point is that they still run a good business and if things go awry they take care of it immediately.