Steele Rubber Rant.. I am PO'd big time

Tincup said

Just my .02 cents on Steele Rubber, I needed a new rubber for the rear window on my 63Dart. NOOOBODY makes it, 63 is a 1 year only. After a little convincing, Steele made it, I sent them my original, they sent me a new one, Free! I will buy all my "rubbers" from them from now on.

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I am truly happy they helped you out and your experience with them was a good one. I really am. I however would most likely let my car sit til it turned to dust before I dealt with them again. They were great to deal with until I called to tell them their rubber was wrong. Then they changed their tune. I'm glad they made things right by refunding my money, but couldn't resist the urge to tell me that the one I sent back measured up to their 'factory specs' but they would return my money anyways. I told them the window channel and pinch weld in my dart is the same as it was the day Ma Mopar put her together. I had no rot there and nothing was altered from the way it was built, and their rubber does not fit. When I asked where they got their specs, they wouldn't tell me. So.... It is what it is. Personally I'm past it, and I don't intend to bash Steele... Or anyone that's had good luck with them. I just won't deal with them again