Problem is you only have a certain time frame to do this in, I was outside that window. The seller knew more about ebay than i did. Ebay suggests trying to resolve the issue amoungst yourselves before filing a complaint. Seller kept leading me on until it was to late. Said he would make it right one way or another . then once time was up flipped the tables and said I must have blown the motor. Like I said to all members on here if buying off ebay beware of a guy called chargergysm!