Greyhound issue?

The receipt has a GLI #, which is the number they use.

If the item is big and you send it the least expensive way, it goes on a space available basis. I had something take 5 weeks to arrive. It would have taken 1 week, except for the giant blizzard that was happening across the midwest. Backed everything up and took a while.

Get the GLI # and have them put a trace on it.