67 Dart leading edge hood trim

WOO-HOO the GTS is painted and in the process of getting trimmed out.
A snafu from an East Coast Vendor on the leading edge hood trim is the biggest hold up.
The manufacture in "Taiwan" does not know how wide a '67 Dart hood is. The trim was perfect fit in the curve but to short by at least 3/8 of an inch of each side.
So I called "Laysons" yeah I’ve had problems with them in the past (ask me about it sometime) and inquired where their trim was made. I was told it was U.S. made and by all reports was a high quality item. (Also cost $50.00 more, but at this point what’s "fifty bucks".
So the body shop made the call back to them and placed the order. He was told "Yes it's in stock and will ship tomorrow this was on Friday the 11th. Today Friday the 18th. I went to the body shop and the Manager told me he just got off the phone with "Layson's".
He was told yes we got the order but it was just processed today. The Customer Service person told him it takes 5 days to process an order. FIVE DAYS TO PROCESS AN ORDER !!!!!
They said it would be shipped today or Sat for sure.
SSSSOOOOO this leaves us exactly where we were one week ago. Congrats DAVE LAYSON you win the lousy service award. Oh and by the way Dave leaving your customer hanging all day waiting for you to return a call is not only rude, but also a sure fire way to insure they will do their utmost to see that everyone knows about your "lousy Service".
The "GTS's first return show is next Sturday the 26 in Davenport IA.
It will be there even if I have to put used trim on the NOS hood.

Maynard

CC: Dave Layson @ Layson’s Restorations
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