Don't know about FedEx but with the PO you would more or less be out of luck, unless they were insured. The shipping companies can not control how people package things so it is impossible to hold them liable for something like this. Even if you to have just refused them you would have had to try and settle with the seller, and if the guy could not take the time to package them correctly chances are you will just be out of luck. This is why often times buying used parts that need to be shipped just is not worth it. You would hope that a fellow car nut would take the time to package hard to find parts so it did not get wrecked. But I think the reality of it is very few people know how things get moved thru a shipping company. Before the Anthrax crap and 9/11 the Post Office used to have tours open to the public. I was normally the only one in my area at the time they were coming thru so i would have to explain to people how things worked in my section. Shipping companies need to better educate the public on how do ship things safely.