Hood brackets won't go down

I had this happen to me when I took my hood off once... the spring is a coil and when I took the hood off they snapped back to a point that they were unwinding instead of winding when the hood was closing (or the other way around) we had to kind of bounce them to get them rotating the right direction. I hope this makes sense I tried the force thing with the hood attached and snapped the bolts off... you might be able to pry the spring in the right direction.