you click on their user name, from the drop down box, click on their profile, and then you will see feedback score next to their contact info. i always leave a feedback score. the only pain in the *** is having to have deal URL. i have had many issues with that because they dont always take and you have to keep entering a URL until it takes, otherwise you cant leave a score. if the mods would delete the need for a deal URL, i think it would be more user friendly and therefore people would use it more.IMO