Metro Parts Company - rip off!!

I bought wheel well molding from them on Ebay. The parts fit and I am happy with them but as far as communication with that outfit...forget it. I E mailed them 4 o 5 times trying to find out if my trim had been shipped and got no reply. After several attempts I got through on the phone and got what amounted to a "yup" No they are not big communicators for sure.