RockAuto Catalog Wholesale Closeout Part Listings

Not to change the subject, but how is RockAuto to do business with.

I bought a speedo cable for Dads 67 cuda direct from their website, as well as speaking to one of their people on the phone. He assured me it was the right one..for $11 I thought what the heck...Well $26 in shipping and the part is wrong.....so I call them and they say it isnt their fault, but they will gladly refund my $11 once I pay to ship it back to them......customer service??? And thats only on an $11 part....