Electrical woes continuing

Guess an update is due, I received the wiring harnesses from Year One in just a few days, then the fun began. The dash harness had no provision for the variable speed windshield wiper, windshield washer electric pump, or backup lights. Year One customer service referred me to the folks who actually make their Mopar wiring harnesses, M&H in California.

Well, it took over three weeks to get the issues resolved. The M&H customer service guy and I spent uncounted hours on the phone. I had both the old original (but sadly hacked up) dash harness and the pretty new one that wouldn't work for me laid across my lap and the factory service manuals on my workbench as we tried to come to a meeting of the minds.

Finally, I sent both the old and new harnesses back to M&H, having come to an agreement that satisfied us both. It took them three days to rework the harnesses to my needs and I let them keep the original harnesses for their examination and possible use in reworking their future production harnesses. It was \i{\u{REALLY}} frustrating, but everyone came away happy and also learned some stuff.

Year One customer service did all they could in passing me along to the maker. And M&H certainly did a fine job making me happy. I wish it had gone quicker, but the delays were unavoidable and the new harnesses are things of beauty! Well, compared to the old stuff anyway...