Gotta complain about Coolflex

So I got a response to the email yesterday. Their manufacturer is no longer making the recovery tanks. It is listed on the Coolflex website as a 'new product'. Kind of funny how a new product can be discontinued already. So now, six weeks after I ordered it, I find I won't be getting it. A simple phone call from Coolflex would have made this a non issue. Now I have to tell everyone I know that they are one of the worst vendors I have ever dealt with. Cool hose, but I am not recommending this to anyone.