Upper Control Arm Offset Bushings Gap Question

After thinking about it for a while, I'm giving them one last shot. Here is what I just wrote them:

Jeff,

No other bushing on the market currently features a non-steel cladding on the bushing for this particular model of car. With the way the Raybestos bushing is, the caster/camber bolt wobbles inside of the bushing, and the upper control arm rocks back and forth. Attached is a youtube video of how much room this control arm has. I can also make a video of the wobble the bolt makes inside the bushing if requested.

[ame="https://www.youtube.com/watch?v=L7T5RJFcPcY"]Plymouth Duster Upper Control Arm Bushing Wiggle - YouTube[/ame]

This control arm should have no wiggle room. It appears the Raybestos design mirrors the Moog design in every single way, except lacking the "steel cladding". Please refer to this link from Rock Auto to see the "iron cladding" that Moog offers with their bushing.

http://www.rockauto.com/catalog/moreinfo.php?pk=203130

I am requesting this correspondence be forwarded to your supervisor and/or engineering department. Thank you.