Outrageous overbill by Kanter Automotive

SOME markup has to be expected, just for handling. Phone calls, shipping, time, etc, I find this markup insulting.

ON THE OTHER hand, you should have been able to get an estimate of the deal beforehand. I spent 15 years in a previous life in auto parts, and we used to do this sort of thing all the time.

We used to send out all kinds of oddball stuff, from brake boosters to cam regrinds, you name it, and we usually VOLUNTEERED an estimate to the customer before any real money, other than shipping and inspection, was performed.