rockauto

well okla i know whos fault but they told me we cant tell color of item well on the mexico one it says red usa says part number thats it no color name it would obviously o's fault lol na unless the 17yr old kid behind the counter dropped it


Rock Auto ships from several warehouses in different areas of the country. All orders are taken in at the one location and then dispersed to the correct shipping location. I have had the same part ship from two warehouses because neither of them had two. Anything could have happened to the bad shock from the manufacturing process to the delivery man.

Now tell me if I have this wrong? They are sending you another new shock free of charge, correct?