Idler Arm Failure

autoxcuda said
I bought mine from Rock Auto.

How do I claim my lifetime warranty?

I haven't had to claim a warranty from them. If you have your paperwork then check out their website.

goldduster360 said
LOL!!!! Rachel Veitch might be able to give you some pointers on how to collect on a life time warranty.:)

The NAPA guys where I used to live hated when I would collect on the life time warranty stuff. They started making me wait to collect on the claim until the part was determined a "warranty replacement" by the manufacturer. Yeah, they would send the part back to the factory and make me wait for a response. I got like three master cylinders out of them, suspension parts, you name it. Not worth the battle.

The box stores use fade away paper now, and they do not keep your stuff on record over 2 years if they can't read your receipt, that is what I have been told anyway. Maybe someone should define what "Life time" means for a car warranty.

I have never had a problem on a warranty with our local Oreilly's on parts warranty. On Autozone I have and they screwed me over on a water pump so that has cost the several thousand dollars in the parts I would have bought from them. I kept the pump and someday I will run across the receipt so they will be replacing it. I also cost Auto Zone a commerical account that did over $10K a month with them. Advance is done through PayPal so I can keep track of things.

I keep all receipts that have a ligetime warranty since Auto Zone ripped me off. our Oreilly's still uses yellow printed tickets so thy are always easy to find should I need one.