The radio came back from Ward's yesterday (Oct 17). They charged me $100 for the work and $20 for shipping. When I bought the radio on ebay the FM already worked, don't know about the AM. The Wires had been cut (power and speaker) and I knew the AM/FM switch was broke and missing pieces.
Ward's did not itemize the invoice included with the radio when it came back. So for all I know, all they did was repair the wires and bench test the radio on AM and FM for several hours as described on their website as their work process. They not did try to manufacture a linkage to repair the AM/FM switch, nor did they have an old radio to steal one from.
Before I sent them the radio, I contacted them by email describing the radio and it's known problems, one being the AM/FM switch was broken. I wish they would have alerted me at that time that they did not carry that part and the known history of the poor quality of that part. I probably would have contacted someone else like "D and M" to see what they could do and not have sent it to Ward's not getting all issues fixed.
When you contact Ward's be sure you pin them down on what parts they have and you might want to contact D and M Restorations also.
I will update this thread after "D and M" complete their work.
