UPS Rant! Please all members read!

I figured this would be another "UPS destroyed my new anvil in shipping" post! That's the main trouble I've had with them. I shipped a NAG1 transmission to a dude in Canada, and he drove across the border to get it. I asked if he didn't have to pay fees, even doing it that way. He says "Let me worry about that,eh!" :D He e-mailed me a few weeks later, and said he got it back to Canada without extra fees. I didn't ask...lol.