Is it the world or just me?

I was in an insurance office the other day requesting a quote. The girl would ask a question or two, type into the computer and then pick up her phone to text for a few minutes. After a few repeats of the scenario I got up and left. In a couple of minutes I got a phone call from the girl who was apologizing and telling me that her texting was a very important message. I said,"You're right. It was more important than my business!" and I hung up.
I recognize that textiing is a great tool of technology. I use it fairly regularly. But, it has a time and a place. The sad part is there is a whole world of people that think the most important thing in their life is that phone call or text message......