Boycott Sears

I pretty much cut out Sears a LONG time ago.

Way back when I was "in" HVAC service, I had some issues with their parts dept

Stuff like Lawn tractors are dumped out of the system WAY too quick. A good quality mower/ Garden tractor back in the 60's 70's used to be expected to last 15--20 years.

Some time ago I called on the phone and no one answered so the phone system DUMPED MY CALL OFF LINE. Our not--too--big store has the tools, garden, appliances stuff all pretty much in the same area so I called all of those departments and NOT ONE PERSON answered the phone.

If you think the current crop of Craftsman tools are "good quality" you need to compare them to what was made in the 70's. The wrenches are now big clubby things because they have to be THICKER to be strong. Junk.

Their battery powered (drills, etc) are FAR FAR inferior to something like Makita.

For me it's an easy decision not to go there.