Ripped off on Moparts

Communication is the key. Almost every service has tracking #'s now, so really easy to eliminate all the 'missunderstandings'. I shipped a small package parcel post from an ebay auction Dec 12. PA to CA usually takes 4-5 days. This thing went to NJ then spent Christmas in Springfield MA, then back to Jersey. FINALLY got back on track and was delivered on New Years Eve. Buyer was not happy. Even though they could check the tracking themself, I followed-up on it and emailed them with status. If I hadn't had tracking it would have been a NEG feedback.