What the hell is going on with shops?

Well there ya go! Like I said in my post I think $1100 sounds high. I can't see it costing that much by itself unless there was other recommendations made along with it. However, if you think there is any profit left in your estimate of $350 you are mistaken. I do the math & come up with $92/ hr labor rate(which may be fair in some areas as it varies). That's not counting diagnosis-1.0hrs minimum which is more involved than a simple scan of the codes. Direct testing of the solenoid itself would only be prudent. Also what about gasket, fluid, & filter? Fluid alone is $9.00/ qt. X 4 or 5 qts. plus disposal fees(oh yes the EPA is on your *** to make sure everything get disposed of correctly or face fines). So really the estimate falls more in line with the one Mopar to ya posted @ $500-$550. My point is a PROFESSIONAL JOB that comes with a guarantee costs more that what you might spend if you trusted the kid at autozone to scan your car & give you his worthess advice based on 0 experience, then wasted a weekend afternoon lying on your back with **** dripping all over yourself to change that 1 bolt little solenoid. And if it dosen't fix it? Where do you go then? Autozone aint gonna take it back! They sure as hell aint gonna stand behind their eh hmm diagnosis!:pukerigh: So a shop that provides a service in a professional manner needs to make a profit & yes the customer will benefit more because of it. Not all shops are honest, but the vast majority aren't the crooked thieves that people- escpecially the do it yourselfers paint them out to be. Some are much more acurate & thorough in their diagnosis & expertise than others & although it may cost a little more for a given service or repair performed, a good technician & shop will save the customer more money in the long term. And for as many posts here & on other sites bashing shops & crying "rip-off" there are thousands other posters who trusted the wrong advice of a buddy or the guy behind the parts counter or thought they knew what they were doing & screwed the car up or have thrown countless parts at it guessing & are no better off than when they started! All because it was too much to pay a professional.
A lot of guys here want to paint all of us shop owners & technicians with the same broad brush as crooked evil doers & that's simply not true.
You hit it ! Been there done that, I closed my shop up in 2009, because of the so called do it your selfers. Bring vehicle in along with parts, then want me to negociate (sp) my labor ect. I was a dealer tech for several years and invested in thousands of dollars in shop equipment along with constantly keeping up with the nescessary updates and additional training, all part of keeping up with the constant changes. Do I miss it? No to much aggravation. I often would stand and listen to the customer tell me what is wrong with their vehicle and offer my services. Then it would fall on deaf ears, so I would say why are you here waisting my and your time, if you know so much than fix it yourself. I treated my customers fairly, honestly and only did what was required or recommended. Now I run into past customer's asking me when I'm going to open another shop, I just laugh and say nope, not going to happen. Their response, well there isn't any good shops around and I keep getting ripped off. I say I'm sorry to hear that and go on my way. To bad when there are honest hard working shop owner's that are for the customer we are throwed into the same as the bad shops. I never did any advertising, all by referrals. Closed up and never looked back. I have other's who are still in the buisiness and when I stop in from time to time, they are the most unhappy, miserable, SOB'S. Most enjoyed their work but no longer do.