Painless wire harness install (MORE PROGRESS)

well DERALE confirmed that the fan controller i bought is junk. They are saying that it has to have a failed connection inside. I will say that they are standing behind there products. They are next day airing me a new one free of charge in good faith that i will send the old one back to them. they are even paying the return freight. the tech guy asked me several questions and confirmed that i had it installed correctly. sucks that i have to get a new one and install it but its a breath of fresh air to get some damn customer service.