You just won another trophy Mike........ you hit the nail on the head!!!! That's the main number one reason we DON"T work on FAMILY and FRIENDS VEHICLE"S!!!!!!!!!! We will see you at Carlisle Mke.
I've got no bone working on cars for people I know, but they are on a heavy discount with a fixed price, before I start. If I'm confident enough to work on someone's car that I know, that's how I roll. If it's too much time out of my week at the moment and will kill me at the rate I give them, I suggest a different shop that I send folks to.
This whole deal sucks, though. I agree. Just make this person aware of their hours flagged against a typical job. Let the mechanic roll it over and this person may respond accordingly, without feeling insulted.
When deals are off the mark that I'm involved in, I don't mind revisiting figures with good reason. If I'm at fault, I'll actually go the other direction, just because it was brought to my attention and I feel that I should know better, if I'm the one providing services.
