Maybe I'm getting cynical with age, but ....

I used to do side jobs [automotive] till my wife couldn't take the return *** hats complaining that their brake lights weren't working and because I did an oil change [or whatever] and it was my falt, so now we both say when asked if I can fix something only if the title has my name on it.

I work in the marine industry [we manufacture boat trailers] we have people call and complain that their trailer is rusting, the trailer is tearing up the gel coat, the boat don't load right and they want everything for nothing. We do have a warranty but most of these folks trailers are 9-10 years old!!!

They call for parts so we ask:
What is the frame made out of Aluminum or Galvanized steel?
I DUNNO
How many axles are on the trailer?
I DUNNO [yes there are ones whom don't know]
How many lug nuts hold on the wheels?
I DUNNO
Do you have the V.I.N. number?
NOPE
What size boat do you have?
BIG/SMALL/MEDIUM pick one
I'm not really able to help you without some kind of information Mam/Sir.
WHAT THE F--K IS WRONG WITH YOU PEOPLE YOU MADE THE DAMN THING HOW COME YOU CAN'T HELP ME!!!!!!
We deal with no less than one of these a day!!! I feel ya'll's pain!!