No more seling parts !!

The part that was shipped he got it. The part was damaged. I left ups know about it, I filled out a claim. I waited for the claim to go through. He couldn't wait, he wanted his money back. Fine. I sent him is money back, he got it. Now all he has to do is send the part back to ups so they can inspect it. To ship it back is free. All I want is to get some of my money back. He sent pictures of it,yes it is damaged & sucks that it happened.The ups store asked if I wanted it replaced or refund. I said replaced so the guy could atleast get the part he wanted. He couldn't wait. So here we are. Maybe im in the wrong. All I can do is listen & do what the ups store tells me. I have sent many many things out from this store & never had a problem. Hell if im in the wrong someone please tell me. I am man enough to admit when im wrong. No one is perfect