Sure, it sounds like they didn't flush or clean anything on install of the new Trans. That's why I said they did something to the VB to get it to shift. They also told the op they flushed it before the test drive, and now it has all gears.
I still highly doubt that the converter had anything to do with the problem but again that's just my guess. I doubt in a situation like this that the truth will ever be told. This is why I like to do my own work on these cars. New car with a warranty, well, they can just fix it! Lol
