Warning about Dash Masters (Alan Fox)

I am not in the market for a dash! However, after reading of the troubles that "customers" of yours have had with getting their product, having to chase you down at shows to get a refund, and your attempts at damage control and how you're too busy making the products to communicate with the very customer you are making the products for, I would never consider buying a product from you!!

How's that for an unbiased opinion of your reputation??