Moonroof won't "lift" at the back in closed position

Appreciate the manual.

I just checked the cables compared to the ones in the original (broken) moonroof, and they are on the correct sides. The easiest way to tell, was the rollers are pressed into the little sliders (that are part of the cables) and if they were backwards, the rollers would be pointing toward the outside of the car, instead of toward the moonroof (like it shows in the manual)

I'm not sure why the springs aren't lining up with the rollers, but even if they were, it wouldn't be enough to lift the moonroof into the closed position. If I lift the moonroof into the closed position, the rollers are a good 1" below the springs.