Dealership Problem

All you guys have unique opinions and I'm glad I asked. The service manager at the dealership created a new work order that properly details the issue.

A Customer states - After (name of Dealership) changed oil. Vehicle leaking oil.
30 Vehicle pushed inside shop. Drain Plug Tight. Oil leaking from filter housing. Found Split O ring on filter housing. replace filter, o ring.

30 Replenish oil, start engine. No abnormal noises heard. Approx 1 1/2 to 2 quarts of oil left in vehicle before repairs.


I feel like many of you that the dealership is using the power train warranty to cover their hides. Otherwise they would have to pay for an engine and in their mind if the car sounds ok then it must be ok. Chrysler Customer support feels the same way and honestly I knew this is what was going to happen.

So at this point with the new more descriptive work order stating they owned the problem, I feel more comfortable when the engine does go bang. Even if they say it was caused by a faulty O ring, at least the car will get fixed.

I guess I'm a bit of a Boy Scout or Klingon. Honesty and Honor mean more to me than covering up some accident or mistake.

Thanks again for all your input, its always appreciated.

Roger