Champion Radiators Rant!!

bighammer said

Actually this is the standard, usual way most companies do their warranty service. There are too many low life's out there that would take advantage of the replacement policy by returning something that had been abused or misused, which is not covered. Once it can be determined that the claim is valid, and the defective product has been returned, the 'deposit' is returned.

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"So, I talked to Brent, the dealer through ebay " and "He made it seem like it was this easy, just deposit $210, we send you a new one"
there lies your problem really. it's not champions fault but it seems to be an Ebay dealer that is giving you some ummmm obama truths. most of the companies I have dealt with do a replacement ship. " they ship you the new one and your return the defective one.

that return (pay me more money and I'll ship you the part) policy is why I buy the part on credit card. and if I return the part I send it back with pictures of how it arrived and how it left (insured with signature required) and do not send any money. that way I can dispute the charges if I have to with the credit card company and the company can't get/steal any more of my money.