Eddy RPM heads: Should I be concerned about this casting defect?

Thirdly, I called Edelbrock today. Seems their customer service is as good as the quality of their parts. Calling the main line, I get a woman who answers the phone "Edelbrock". I ask to speak to someone about defective parts and she says nothing, just puts me through to an automated dialing system. I punch some numbers and choose the closest option to what was given to me...tech support. Can't remember the guy's name but when I told him about the casting defect all I got was silence and then an "uh-huh". That's it. I commented about how it shouldn't have gotten through QC. Silence was the response. I go on to tell him about the other head with valve seat marks. He says it's a bare casting head and the valve seats need machined and that will all clean up. Makes sense to me, but I wanted to share here with people to get an honest opinion. Am I ok with the valve seats as best as can be seen from a pic?

Thanks everyone again for the feedback.

You're going about this wrong.

Ask to talk to Vic Edelbrock. Start at the top (**** rolls down hill, not up). Let Vic know that you have a bad part and that there is a thread about it on a web site. Get the highest person on the ladder that you can to address this issue. If they won't let you talk to Vic, then tell them you want the guy just under him that reports to him.

I used to work with supplier quality for an OEM. Once the supplier quality guy called the quality manager concerning a problem and was told that he didn't have time to address his issue. The supplier quality guy immediately hung up and called his Plant Manager and told him that he had a quality issue with his parts and that his quality manager was not working with him.

The quality manager called the supplier quality guy back within a half hour (after the plant manager ripped his @ss) and then was kissing the supplier quality guy's @ss. Problem solved.

I learned from the supplier quality guy, that if the regular employees don't want to help you, go right to the top of the chain of command. :rambo: