Ripped off

Some people just can't be pleased no matter what you do, I just hate to see people become enemies over something so easy to fix. I ordered a piece of double d shaft from summit once and was delivered an empty box three times because they just slapped it in a box and it's heavy so it shot out the end of the box in transit so I know it can be frustrating. I was able to explain on the phone what was happening and finally got a double d shaft on the fourth delivery so maybe if you keep trying you can reach a solution. I wish you luck;)