Ripped off

ply30 said
I am going to need him to provide me with better pictures of the box and where he claims the post office wrote on the box. Also will need him to possibly provide the box to the post office there. I need the pictures for my post office lady of the writing on the box so she can send it with the paper work we fill out.

As the USPS site plainly says the box and shipping materials may be requested later.

Forget doing it locally because it will slow down the process. You can innate the claim on line and have the ability to log in to see what is going on.

"Not only will you be able to start your claim immediately, you’ll be able to check its status along the way."

This is where you can easily do something and you are being hardheaded. If you do this and the box and packing materials are requested then he needs to provide them. If not then he would be SOL.